Privacy Policy for Masha Mit Jeep Safaris
Effective Date: May 15, 2026
Masha Mit Jeep Safaris (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, communicate with us, or book safari and travel services with us.
By using our services, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
- Full name
- Email address
- Phone number
- Nationality
- Passport or identification details (when necessary for bookings)
- Emergency contact details
Booking & Payment Information
- Safari and tour booking details
- Accommodation preferences
- Billing information
- Payment confirmations
Note: We do not store complete credit/debit card information on our systems. Payments are processed securely through trusted third-party payment providers.
Website & Technical Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Pages visited
- Date and time of access
- Cookies and usage data
Communication Information
We may retain records of:
- Emails
- Phone calls
- WhatsApp or social media messages
- Customer support inquiries
- Reviews and feedback
2. How We Use Your Information
We use your information to:
- Process bookings and reservations
- Provide safari and travel services
- Communicate confirmations, updates, and customer support
- Improve our services and website experience
- Send promotional offers and newsletters (only where permitted)
- Comply with legal obligations
- Prevent fraud and unauthorized activities
3. Sharing Your Information
We do not sell or rent your personal information.
We may share your information with trusted third parties when necessary to provide services, including:
- Hotels and accommodation providers
- Transportation and tour operators
- Payment service providers
- Government or regulatory authorities when required by law
- Website hosting and IT service providers
All third parties are expected to handle your information securely and only for authorized purposes.
4. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Improve website functionality
- Analyze traffic and visitor behavior
- Remember user preferences
- Enhance browsing experience
You can disable cookies through your browser settings, though some features of the website may not function properly.
5. Data Retention
We retain personal information only as long as necessary to:
- Fulfill the purposes outlined in this policy
- Comply with legal and regulatory obligations
- Resolve disputes
- Enforce agreements
When information is no longer needed, it is securely deleted or anonymized.
6. Data Security
We implement reasonable technical, administrative, and physical safeguards to protect your personal information against:
- Unauthorized access
- Loss or theft
- Misuse
- Alteration or disclosure
While we strive to use commercially acceptable means to protect your data, no internet transmission or electronic storage method is completely secure.
7. International Data Transfers
If you access our services from outside Kenya, your information may be transferred to and processed in countries where our service providers operate. We take reasonable steps to ensure your information remains protected.
8. Your Rights
Depending on applicable laws, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data
- Withdraw consent for marketing communications
- Object to certain data processing activities
- Request a copy of your data
To exercise these rights, please contact us using the details below.
9. Children’s Privacy
Our services are not intended for children under 18 without parental or guardian involvement. We do not knowingly collect personal information from minors without appropriate consent.
10. Third-Party Links
Our website or communications may include links to third-party websites. We are not responsible for the privacy practices or content of external websites.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
12. Contact Information
If you have any questions about this Privacy Policy or how your information is handled, please contact:
Masha Mit Jeep Safaris
Email: info@mashamitjeepsafaris.de
Phone: +254 727 549957
Location: Kenya
13. Consent
By using our website, booking our services, or communicating with us, you consent to the collection and use of your information as described in this Privacy Policy.
